At Indokross, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.
Information We Collect
Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, shipping address, billing information, and phone number.
Payment Information: When you make a purchase, we collect payment information, including credit card details. However, please note that we do not store your payment information on our servers. All payment processing is securely handled by our trusted payment partners.
Device and Usage Information: We may collect information about your device, browser type, IP address, and browsing behavior on our website to enhance your user experience and improve our services.
Cookies: We use cookies to track user interactions with our website. You can manage cookie preferences through your browser settings.
How We Use Your Information
We use your information for the following purposes:
Processing Orders: To process and fulfill your orders, including shipping and payment processing.
Customer Support: To provide customer support and address inquiries, requests, or issues.
Improving User Experience: To analyze website usage, identify trends, and enhance the functionality and performance of our website.
Marketing and Promotions: With your consent, we may send you marketing materials, promotions, and newsletters. You can opt out at any time.
Disclosure of Information
We may share your information with trusted third parties for the following purposes:
Payment Processing: To process payments securely.
Shipping and Delivery: To facilitate the delivery of your orders.
Legal Compliance: To comply with applicable laws, regulations, or legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new owner.
Security Measures
We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your data.
Your Rights
You have the right to:
- Access and update your personal information.
- Request the deletion of your personal information.
- Object to the processing of your information for marketing purposes.
- Receive a copy of the information we hold about you.
Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect or maintain information from individuals under 16 years of age.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Please review it periodically.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your information, please contact us via Contact Page or Customer Support Email.
Effective Date: 06/09/2024
Thank you for trusting Indokross with your privacy. We are committed to protecting your information and ensuring a secure shopping experience.